Practical Florida nurse registry licensing and compliance guidance from Scott Strachan, RN BSN, a nurse registry operator since 1997.
By Scott Strachan, RN BSN. Updated October 13, 2026, after a call with the State CEMP Review Team. Statutes cited are from the 2026 Florida Statutes.
If your Florida nurse registry’s comprehensive emergency management plan (CEMP) was deemed deficient in the Department of Health’s portal, it means requested revisions weren’t submitted within 30 days or didn’t fully fix the problem. That deadline comes from Florida statute, not just portal policy. The failed submission is locked, but you can use the portal’s Duplicate Plan option to start a new submission, fill in only the sections that were rejected, and resubmit. The 90-day review starts over.
This post is for Florida nurse registry owners and administrators, especially newer registries going through their first CEMP review in the statewide portal. It covers what a “deficient” notice means, where the 30-day deadline comes from, what to do if it happens to you, and how to keep it from happening. It’s also an open question: I want to hear from other registries who have run into this.
Key takeaways
In February 2025, the Florida Department of Health changed how CEMPs are submitted. Nurse registries, home health agencies, hospices, and home medical equipment providers now submit their plans through a statewide online portal at cemp.flhealthresponse.com, where a State CEMP Review Team reviews them.
Recently I’ve worked with two registries that got the same message. Both were newly licensed or newer registries. Each received a notice that its CEMP “has failed to meet the minimum requirements,” that “the submission has been deemed deficient,” and that it “is not eligible for further revision.”
From the registry office: As best I can tell, both registries received a notice that revisions were due, but they didn’t realize there was a 30-day window. It passed, the CEMP was rejected, and now they can’t edit the fields that were flagged. That’s what caught them off guard. They had no way to go back in and fix the problem.
The failure notice says the registry’s next steps are to log into the portal, read the reviewer comments and deficiency letter, start a new annual CEMP submission that addresses those comments, and resubmit. It also says the timeframe starts over, with a status update within 90 days of the new submission.
My first question was whether the 30 days is a statutory deadline or just an internal DOH policy. It’s in statute, twice.
What the law says. Section 400.506(12)(e), F.S. makes a nurse registry’s plan subject to review and approval by the county health department, which has 90 days after receiving the plan to approve it or advise the registry of necessary revisions. If a registry fails to submit a plan, or fails to submit requested information or revisions within 30 days after written notification, the health department must notify AHCA, and the failure is a deficiency subject to a fine of $5,000 per occurrence. Section 408.821(1)(c), F.S., which applies to AHCA licensees that must have a CEMP, separately requires revisions within 30 days after notification that revisions are required.
What that doesn’t mean. The deadline isn’t new, and a deficient notice doesn’t automatically mean a fine. The statute says AHCA “may” impose it. The DOH notice says the failure “may result in notification” to AHCA, which “may constitute a deficiency.” Nor does it mean you can never get an approved plan. You start a new submission.
What we see in practice. What’s new is the portal. Under the old process, the deadline was rarely something registries ran into. The portal enforces it automatically. Once the window closes, the flagged sections lock.
From the registry office: In 2018 our CEMP went to the Florida Department of Health in Lee County, and each county we served sent its own approval. In 2019, DOH moved registries licensed to serve more than one county to a State CEMP Review Team, and we submitted through an online form. Revision letters aren’t new either. In 2020 ours came back with requested revisions, and I sent them the next day. What’s new is a portal that locks the plan when the clock runs out.
To be fair to DOH, the revision notice itself is clear. When our plan needed revisions in July 2026, the email gave us “30 calendar days” from the notice date and an exact due date. It also said the Department would respond within the following 30 days with “an approval letter or a finding of a Deficient Plan.”
On October 13, 2026, I called the State CEMP Review Team at (844) 234-9307 about one of these deficient plans. I got a representative right away, and she was very helpful. Here’s what she explained. This is what I was told by phone, not written guidance, so confirm anything critical for your own plan.
The long and short of it: Know your 30-day window and stay ahead of it. Confirm your revisions actually went through, and if anything looks off, call the review team. They’re easy to reach.
Watch out. There’s no second round. You get 30 days to submit revisions, then DOH decides. If your revisions don’t fully fix every flagged item, the plan is deficient and locked, and you start over with a new submission. Make every revision count, and answer each flagged prompt completely.
I don’t want this post to read as a complaint about the portal. Our own experience with it at Abby Services was good.
From the registry office: Our CEMP had been approved for years, and this year it was flagged in the portal. Using the portal was actually easy. It’s broken down into sections, and we were able to address the issue right in the section where it was identified. Once our plan was approved, we submitted a revision, and that one is still pending approval.
Here’s how Abby Services’ account looks in the portal right now. The portal sets an “anticipated processing date” 90 days after each submission, matching the review period in the statute.
| Created | Plan type | Status |
|---|---|---|
| May 2025 | Our first plan in the portal | Approved |
| April 2026 | Annual submission | Approved |
| September 2026 | Substantive change | Submitted, anticipated processing December 24, 2026 |
Tip. Any change you submit to an approved plan goes in as a new submission with its own 90-day review. Our September submission happened after I had an AI tool review our approved plan for improvements, and it resubmitted the plan for me. Know exactly what you’re submitting, and keep your current approval letter on file while a new submission is pending.
Our recommendation. Put CEMP review on the same annual calendar as your license renewal and other recurring deadlines. It’s an annual requirement, not a one-time licensing step.
AHCA is also revising the nurse registry CEMP rule, 59A-18.018, F.A.C., to align it with section 408.821. The proposed rule was published in August 2026, the public comment period has closed, and a notice of change was published in October 2026. The rule currently in effect dates from 2015.
Open questions I’m looking into:
The bottom line: The portal is new, but the 30-day deadline isn’t. Respond fast, check back until your plan shows approved, and don’t assume that silence means you’re done.
If your registry’s CEMP has been deemed deficient, or you’ve gotten a clear answer from DOH about any of the questions above, I want to hear about it. Email me at [email protected]. I’ll update this post as we learn more. PCA Florida members are also discussing it in the chapter’s Facebook group.
Contacts for the State CEMP Review Team, AHCA’s nurse registry unit, and every AHCA field office are on the Resources page.
30 days after written notice that revisions are required. The deadline is in sections 400.506(12)(e) and 408.821(1)(c), Florida Statutes.
The submission is deemed deficient and locked in the portal. DOH may notify AHCA, and AHCA may treat it as a deficiency subject to a fine of $5,000 per occurrence.
Yes. Log into the portal and select Duplicate Plan. It copies your original submission, keeps the approved sections, and leaves the rejected sections blank for you to complete and resubmit. The review timeframe starts over, with a status update within 90 days.
According to the State CEMP Review Team, DOH reports CEMP results to AHCA monthly, on the 8th. That leaves a little time to submit a corrected plan before the next report, but don’t count on it. Stay inside the 30-day window.
Through the Department of Health’s statewide CEMP portal at cemp.flhealthresponse.com. The State CEMP Review Team can be reached at (844) 234-9307 or [email protected].
Section 408.821(1)(d), Florida Statutes, requires the licensee to notify AHCA within 30 days after the plan is approved. Ask DOH whether the portal notifies AHCA for you.
DOH’s portal user guide says your submission confirmation email can be shown to the surveyor as proof your plan was submitted. Keep it on file.
Working on your first CEMP? Our Compliance & Launch Package includes a CEMP template based on our own plan, which has been in use and approved for more than a decade, plus help responding to DOH revision requests before the 30-day window closes.
Have a CEMP or AHCA question that isn’t answered here? Book a free 15-minute consultation.
This post is general regulatory information, not legal advice.
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